Policy & Procedures

The following terms and conditions apply to the purchase of supplies and/or services (“Services”). Upon acceptance of the Order for Service (“Estimate”) prepared by Get It Done Help LLP (“Get It Done Moving Service”), purchaser (“Client”) agrees to adhere to all the provisions listed below.

Disclaimers:
Any work or preparation that was mutually agreed to be completed by the client in advance that does not get completed prior to our arrival will likely result in a longer move, higher final invoice and in some rare cases will require additional moving day (that can be scheduled based on Get It Done Help availability)

Any additions to your inventory list will require additional time and may require additional movers and/or charges or in some rare cases, will require additional moving day (that can be scheduled based on Get It Done availability)

Any unknown variables in your move details (ex drop off location parking access or # of flights of stairs) may also result in a longer move, higher final invoice and in some rare cases will require additional moving day (that can be scheduled based on Get It Done availability)

We have a 2 hour Minimum (3 hours on weekends) and pro-rate in 15 minute increments (EX. 4 hours and 4 minutes = 4.25 hours)

An email confirmation is required for any inventory updates or date / time changes for your move. We can not update any details by phone or in person.
All requests for job updates to an already confirmed job must be made via email. This is done to ensure we both have written updates of any changes!

For smaller 1BR and 2BR jobs, our crews are often scheduled for 2 and 3 jobs a day so we may not always be able to accommodate additional items on moving day.

We always will do our best to take as much as we can with in the allotted time but please understand that we reserve the right to take only what was initially disclosed.

Elevator, loading dock reservations and parking permits are the sole responsibility of the client. Any parking tickets received on moving day are the sole responsibility of the client.

We reserve the right to add an extra crew member to your move at our discretion. The cost for an extra mover is only $50/hr and availability will be determined solely by Get It Done Help. We can not guarantee that we will have the resources available for this extra employee until the day of your move.

Tips are not included in our estimate, however if you think the crew did a great job and you would like to recognize their hard work, tips are always appreciated. A typical gratuity ranges between $5 and $20 per crew member per hour. Some tip more, some tip less. It is typically based on the effort you feel the crew demonstrated.

For Liability reasons:
We will not disassemble OR re-assemble cribs, larger exercise equipment, intricate bunk bed systems with out an extra fee.
We are not able to disconnect or reconnect appliances that require live electric connections or plumbing connections (ex Washers and Dryers)
We can NOT load or unload into attics with pull down stairs.
 

Invoicing and Payment:
As full consideration for the Services provided, Client will tender payment to Get It Done Help (“Fee”). All charges shall be invoiced upon completion of Services less any deposit paid upon booking. If Client is not providing payment prior to or at time of performance of Services, Client agrees to make full payment upon completion of Services. Failure of Client to make payment for Services may result in collections proceedings, legal proceedings, and any other remedies afforded Get It Done Help by law. Notice of any disputes regarding the Services or Fee should be provided in writing as soon as possible, but no later than seven (7) days following conclusion of the Services. Client agrees that failure to raise a timely dispute shall be deemed a waiver of their right to dispute the Fee and Client shall promptly owe the full Fee owed to Get It Done Help as invoiced.

Warranty:
No warranties express or implied are made by Get It Done Help.

Indemnification:
The Client hereby agrees to defend, hold harmless and indemnify Get It Done Help from and against any and all liabilities, damages, losses and judgments, including attorney fees, and all other costs and expenses which may be incurred by reason of loss or damage to property or by reason of injury or death of any person directly resulting from or caused by the negligent acts or omissions of the Client and/or his/her agents, officers, employees, or any person acting on behalf of Client during the performance of Services. Notwithstanding the foregoing, if the act or omission of Get It Done Help is a factor contributing to any claim for which Get It Done Help seeks indemnity hereunder, the respective liabilities of the parties to one another regarding such claim shall be in proportion to the relative fault of the parties.

Limitation of Liability:
IN NO EVENT SHALL GET IT DONE HELP'S LIABILITY FOR ANY CAUSE OF ACTION WHATSOEVER EXCEED THE COST OF THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM, WHETHER BASED IN CONTRACT, WARRANTY, INDEMNITY OR TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHERWISE. IN NO EVENT SHALL GET IT DONE HELP BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER SUCH INDIRECT DAMAGES, WHETHER ARISING OUT OF OR AS A RESULT OF BREACH OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE.

Disputes:
For any dispute that may arise, Get It Done Help and Client agree to seek an amicable resolution of such dispute through good faith negotiations. Any controversy or claim arising out of or relating to this contract, which can't be resolved through good faith negotiations, shall be settled by arbitration administered by the American Arbitration Association.

Governing Law:
This agreement shall be governed by the laws of the State of which you booked your move , without regard to its choice of law principles. In the event any provision of this agreement is rendered unenforceable by law, this agreement shall be construed and enforced as if such provision had not been included herein and the validity and enforceability of the remaining provisions shall not be affected thereby.

Terms and Conditions
The following terms and conditions apply to the purchase of supplies and/or services (“Services”). Upon acceptance of the Order for Service (“Estimate”) prepared by Get It Done Help LLP (“Get It Done Moving Service”), purchaser (“Client”) agrees to adhere to all the provisions listed below.

Disclaimers:
Any work or preparation that was mutually agreed to be completed by the client in advance that does not get completed prior to our arrival will likely result in a longer move, higher final invoice and in some rare cases will require additional moving day (that can be scheduled based on Get It Done Help availability)

Any additions to your inventory list will require additional time and may require additional movers and/or charges or in some rare cases, will require additional moving day (that can be scheduled based on Get It Done availability)

Any unknown variables in your move details (ex drop off location parking access or # of flights of stairs) may also result in a longer move, higher final invoice and in some rare cases will require additional moving day (that can be scheduled based on Get It Done availability)

We have a 2 hour Minimum (3 hours on weekends) and pro-rate in 15 minute increments (EX. 4 hours and 4 minutes = 4.25 hours)

An email confirmation is required for any inventory updates or date / time changes for your move. We can not update any details by phone or in person.
All requests for job updates to an already confirmed job must be made via email. This is done to ensure we both have written updates of any changes!

For smaller 1BR and 2BR jobs, our crews are often scheduled for 2 and 3 jobs a day so we may not always be able to accommodate additional items on moving day.

We always will do our best to take as much as we can with in the allotted time but please understand that we reserve the right to take only what was initially disclosed.

Elevator, loading dock reservations and parking permits are the sole responsibility of the client. Any parking tickets received on moving day are the sole responsibility of the client.

We reserve the right to add an extra crew member to your move at our discretion. The cost for an extra mover is only $50/hr and availability will be determined solely by Get It Done Help. We can not guarantee that we will have the resources available for this extra employee until the day of your move.

Tips are not included in our estimate, however if you think the crew did a great job and you would like to recognize their hard work, tips are always appreciated. A typical gratuity ranges between $5 and $20 per crew member per hour. Some tip more, some tip less. It is typically based on the effort you feel the crew demonstrated.

For Liability reasons:
We will not disassemble OR re-assemble cribs, larger exercise equipment, intricate bunk bed systems with out an extra fee.
We are not able to disconnect or reconnect appliances that require live electric connections or plumbing connections (ex Washers and Dryers)
We can NOT load or unload into attics with pull down stairs.

 QUOTE TERMS AND CONDITIONS:

Estimate Disclaimer
Our estimates are built using the information you provided in the online form as well as our years of experience moving similar residences. Our goal is to deliver the safest, most efficient, and highest quality moving experience possible at the right price! We welcome and encourage your feedback regarding our estimate �“ if you have information from your previous move relating to timeframe, crew size, truck size, difficulties maneuvering certain furniture pieces, etc. please let us know as we are more than happy to revise the estimate to ensure it is as accurate as possible!

The estimate that you receive for a local / hourly move is a non-binding, general idea of how long the move will take based on the factors of the move under normal conditions. Any time over the estimate will be charged accordingly. We do our best to estimate the time frame based on the information provided. The actual move may take longer than the estimated time based on factors not disclosed, an insufficient inventory list, greater walking distance, traffic, and other unforeseen factors. We ask that clients are packed and ready to go unless the estimate includes packing services.

For Long Distance or Flat Rate quotes, pricing is an all inclusive guaranteed Flat Fees as described in the order of service. There are zero hidden fees associated with our services*. Please note that should there be changes to inventory, load / unload conditions, # of pick ups or drop offs, that your quote is subject to change. If everything is as described, there will be no changes to your price.

*If you have elected additional services that charge by the hour, additional fees will apply.